UX | Product | Service Design

Reading, United Kingdom

Recent Work

  • Chambers and Partners

    MyAccount | SaaS | Workflow Management

    Design | IA | Stakeholder Management | User Flows | User Personas | UXR

  • Thames Water – Detection

    Android | SaaS | Workflow Management

    Design | IA | Service Design | Stakeholder Management | User Flows | User Personas | UXR

  • NBC Universal

    Video On Demand

    Design | Stakeholder Management | User Flows | User Personas | UXR

  • Thames Water – EMS

    Android | SaaS | Workflow Management

    Design | Service Design | Stakeholder Management | User Flows | User Personas | UXR

View all

Bio

I’ve worked under various pseudo roles but with one thing in mind, making the end users lives easier. Having worked in various sized businesses, in lots of different sectors, I’ve amassed a wide set of skills and expertise which I bring to every role I undertake.

Coming from a development background allows me to have technical conversations with stakeholders whilst keeping it simple for those that struggle with the technical lingo. Not everyone understand code or what is viable so making sure that this can be clear and simple is important.

Notable awards

Best User Engagement Project of the Year Highly Recommended at UK IT Awards 2020

Thames Water App - EMS

Thames Water App - EMS & Fieldworks
Winner of the UK App Awards Productivity app of the year 2020

Thames Water App - EMS & Fieldworks

Winner for Best Video On Demand Service 2020

NBCU - Tokyo Olympic App

Highly Recommended and shown in Google Next San Fran 2019

Vodafone Group - Nexus

Experience

Lead

Lead Product Designer

Chambers and Partners

Lead Product Design Consultant

NBC Universal

Lead UX/UI Designer on Cloud Platforms

Vodafone Group

Lead UX Consultant

Thames Water

Lead UX Consultant

Autino

Senior

Senior UX Consultant

Woodford Investment Co.

Senior Designer

Clarksons Platou

Senior UX Researcher

GLAA (Home Office)

Senior UX Architect

Maersk Line

UX Specialist IA SME

Vodafone UK

Startups

Experience Director

Perfect Test Drive

Design Director

Scioma

Skills

General
  • Presenting
  • Group environments / collaborative working
  • Stakeholder communication & management
  • Mentoring
  • Project management
  • User Research
  • Journey mapping
  • Research analysis
  • Lo-fi / Hi-fi Design
  • Prototyping
  • Information architecture
  • Design thinking process
  • Service Designs
  • Integrated workflows
  • Design systems
  • Process mapping
  • Figma/Sketch
  • Miro
  • Dovetail
  • Pendo / Hotjar
  • HTML/CSS