The project length was roughly 10 months and during that time I was conducting workshops, interviews, exploring the users needs and relaying them back to both the team and stakeholders. This project started before the Covid-19 pandemic and continued to it’s conclusion meaning I had to adapt the testing methods once the Gov guidelines had been released. Testing resumed but from digital platforms and communications which was tricky to begin with but once we had a successful method in place, they became much easier to analysis.
What gave this project it’s excellent adoption rate was the user interactions during the build coupled with the ability for the team to adapt development to suite the users requirements. Yes it was a completely new way of working but the team and I adapted successfully in releasing a UCD application with tremendous buy in from all parties.